Frequently Asked Questions

E-scrap (electronic scrap) refers to discarded electronics like computers, servers, and networking equipment. Yes, your old computer is likely worth something! Electronic components contain precious metals including gold, silver, copper, and other valuable materials. CPUs, RAM, circuit boards, and power supplies are especially valuable. Even older or damaged equipment has material value that makes recycling worthwhile.

We accept a wide range of electronic materials including:

• Circuit boards
• CPUs (processors)
• RAM (memory)
• Hard drives
• Power supplies
• Cables and connectors
• Full computers and laptops
• Servers
• Networking equipment

If you're unsure whether we accept something, feel free to contact us for confirmation.

There is no minimum amount required, so you can send as little as you'd like. However, shipping becomes more cost-effective at 10 pounds or more. If you're sending 20 pounds or more, we provide free prepaid shipping labels, which makes it even easier and more economical to recycle your materials.

We provide several ways to determine the grade of your materials:

• AI Grader Tool: Use our AI-powered grading tool to analyze photos of your materials and get an instant grade assessment.
• Pricing Page: Check our pricing page for reference photos showing examples of each grade level, which you can compare with your own materials.
• Expert Review: Submit photos for our team to review and provide grading feedback.

Shipping is simple:

1. Box up your materials securely
2. For 20+ pounds, we'll provide a free prepaid shipping label
3. For smaller quantities, USPS Flat Rate boxes work great and are very affordable
4. Drop off at your local post office

We'll send you shipping details and labels once you've received and accepted your quote.

Yes! We provide free prepaid shipping labels for orders of 20 pounds or more. This makes it completely free and easy to ship your materials to us. For smaller shipments, USPS Flat Rate boxes are an economical option, or you can arrange your own shipping if preferred.

Follow these packing guidelines to ensure safe arrival:

• Use a sturdy box appropriate for the weight
• Add newspaper, bubble wrap, or padding around items
• Separate CPUs from circuit boards if possible to prevent damage
• You don't need to remove heatsinks, thermal paste, or other components—we handle all that
• Seal the box securely with packing tape

Currently, we accept shipments from the United States only. We operate in all 50 states, so whether you're in Maine or Hawaii, we can help recycle your e-scrap!

Our prices are based on market fundamentals, including:

• Current commodity market prices
• Precious metal spot prices (gold, silver, copper, etc.)
• Base metal values
• Grade and condition of your materials

We update our pricing weekly to reflect current market conditions, ensuring you get fair value for your materials.

Payment is fast and simple. Once we receive and process your materials, we'll send you a final payment quote. When you accept the quote, payment is issued within 48 hours using your selected payment method.

We offer multiple convenient payment options:

• PayPal
• Check
• Zelle
• Wire transfer

You can choose your preferred payment method during the quote acceptance process.

Our quotes are based on current market prices, so they're already competitive. However, we're always happy to explain our grading methodology and how we arrived at your quote. If you have questions about the valuation, our team can walk you through it.

For bulk shipments or if you're a regular seller, we offer premium pricing options. Contact us to discuss special arrangements for your situation.

Yes, it's completely safe to ship electronics to us. We handle all the details and are experienced in receiving e-scrap. The main thing to remember is to remove any batteries before shipping, as these are considered hazardous materials by shipping carriers. Other than that, just pack your materials securely and we'll take care of the rest.

We're committed to responsible recycling:

• Precious metals: Gold, silver, and other precious metals are extracted and recovered for reuse
• Base metals: Copper, aluminum, and other base metals are recycled into new products
• Zero landfill: Nothing goes to landfill—every component is processed responsibly

Your e-scrap becomes a resource for new electronics and manufacturing, completing the circular economy.

We're actively working toward industry certifications including R2 (Responsible Recycling) and e-Stewards certification. These certifications ensure that we meet the highest standards for responsible electronics recycling and environmental protection. We're committed to transparency and sustainability in everything we do.